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QUT Blackboard Bulletin - Edition 13, August/September 2008

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Welcome to the thirteenth edition of the QUT Blackboard Bulletin. This bulletin is aimed at keeping you updated with the progress of the QUT Blackboard service. In this edition:

QUT Blackboard update

To ensure that the service — and the tools — keep up with client expectations, QUT Blackboard support staff are:

  • extending the usage of QUT Blackboard unit sites to incorporate more multimedia now that this system is bedded in and academics are learning more functionality
  • supporting and raising awareness of best practice of the system for staff and students (and showcasing at events like the Teaching and Learning Expo)
  • enhancing functionality by piloting new solutions (e.g. SafeAssign) and collaborating with other university-wide projects (e.g. AMS).

Read more about these topics in the articles in this bulletin.

If you have anything that you would like us to cover in future bulletins please email Megan Hartley (megan.hartley@qut.edu.au). Be sure to mention the information of the QUT Blackboard Bulletin to your colleagues at your staff meetings or at your Teaching and Learning committee meetings. If they want to receive this bulletin too, they can self-subscribe through QUT Virtual.

Dianne Nilsson,
QUT Blackboard Service Manager

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Using audio visual files in QUT Blackboard

You can upload audio or video files on your unit site via QUT Blackboard. These files can be of various formats (such as mp3, avi, mov, and more) and can be linked to or displayed directly in the page.

Media files like these are great tools to help students understand concepts in various formats to suit various learning styles. However, it is important that you keep in mind some possible student considerations:

  • slow internet connection
  • no access to on-campus facilities
  • sight or hearing impairment.

With these needs consideredAfter taking these things into account, the following may help you effectively use your audio or video files:

  • Use files that are 4MB or less in file size. This file size is considered acceptable even for students with a slow internet connection. If you record lectures using the MELT facilities, you can use the Media File tool in QUT Blackboard to upload the audio file, a low-quality video file and a high-quality video file. Students can then select the file most appropriate for their situation.
  • Create a link to the media file as opposed to embedding the media within the page. This allows students to download the file with the high-speed internet connection on-campus, and then watch/listen to the media at home.
  • Include a text version of the audio or video clip. This assists students with hearing or visual impairment*, or is an alternative for those with a very slow internet connect or insufficient tools on their computer (such as a media player).

* Students with visual impairment can use ‘Screen Readers’ (software tools that read the content of the page for them). If you include a text version of your media clip, please include appropriate headings so that visually impaired students can browse the page using this formatting to skip over content they have already heard.

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Teaching and Learning Expo in July

The Teaching and Learning Expo for 2008 was held on 10 July at Kelvin Grove. The expo was held as an academic showcase of innovative teaching and learning initiatives from across the university. Academics were invited to come together to share and discuss teaching and learning strategies through a series of poster presentations and a supporting presentation stream.

The day was a great success and we have had very positive feedback from those who attended. Everyone involved in the day expressed their appreciation in being able to talk and share ideas with other colleagues from across the university.

The presentation stream, while not the main focus of the day, was extremely popular and rated highly by those who attended. The presentations that were so popular they had ‘standing room only’ included:

  • Audio recorder: Record and publish your lecture
    Presenter: Dennis Clark, Integrated Help Services
  • Creative Industries: People and practices and the QUT Wiki
    Presenter: Jude Smith, Creative Industries Faculty
  • Creative Industries communities of practice and Blackboard Community sites
    Presenter: Greg Jenkins, Creative Industries Faculty
  • Adrenalinise your video: Video for ‘real world’ learning
    Presenter: Peter Weyand, Teaching and Learning Support Services
  • The Master of Information Management: Multi-modal delivery
    Presenter: Dr Helen Partridge, Faculty of Information Technology

Thank you to all who participated and attended on the day. TALSS looks forward to coordinating more events like this in the future.

Related links:

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SafeAssign, the new Blackboard plagiarism detection tool — pilots in the summer program

What is SafeAssign?

SafeAssign is plagiarism detection software that is part of a subsequent release of Blackboard. It is part of the QUT Blackboard Enterprise licence and could therefore be available to all Blackboard users without additional licencing costs after the test period.

How does SafeAssign work?

SafeAssign compares submitted assignments against a set of databases and web sources to identify areas of overlap between the submitted paper and already existing work. The tool can be used to detect and prevent plagiarism, but it also creates opportunities to help students understand the complexity of how to cite sources rather than paraphrase them. QUT will use the tool as an educational tool to support students and unit coordinators in their efforts to understand academic citation.

What are we testing?

A pilot program will be run by TALSS over summer. Five selected pilot groups (summer program units) will test the usability and the acceptance rate of this educative plagiarism detection tool with their students. The test is educative, not punitive and has three main branches: technical, usabilty and policy. If the test is successful a recommendation will be made to adopt SafeAssign for Semester 1, 2009.

For more information, contact the Project Manager Geoff Gillan or the Change Manager Bergita Shannon.

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Reminder: QUT Blackboard Gradebook doesn’t export to Curwen

There is no way to directly export data from QUT Blackboard’s Gradebook into the Curwen system. The longer term view (next 18 months or so) is to provide essential support for Curwen with minimal development until a replacement becomes available through the new Assessment Management System (AMS) Stage 2 or 3 development and additional in-house enhanced Gradebook functionality.

If you are transferring results form Gradebook to Curwen there is detailed information on how to do this located on the ‘Gradebook, Excel and Curwen Results’ tipsheet.

The Semester 1 pilot of the Gradebook transfer of results to AMS was completed successfully and will be available to all Gradebook clients for the transfer of the final percentages from unit sites to AMS at the end of the semester. Please contact your school or faculty about their guidelines for Gradebook and AMS use before using Gradebook to transfer the final percentages to AMS.

For more information about the AMS project, please visit their website: https://wiki.qut.edu.au/display/ams/Home

Related links:

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Support spotlight: Browsers, Digital Dropbox and errors

Our support staff have noticed that some common QUT Blackboard queries are occurring in Semester 2, 2008. Here are the top three queries and their answers, solutions or workarounds:

Browsers: What internet browsers are supported by QUT Blackboard?

  • For a list of the internet browsers and operating systems that are supported by (that is, ones that are tested and proven to work) QUT Blackboard please have a look at the technical requirements.

  • The support team have tested Internet Explorer version 7.0 to ensure it is compatible with QUT Blackboard and it is now listed as a supported browser.

  • There are some issues with the new Mozilla Firefox version 3.0 and a Beta version of Internet Explorer version 8.0 when using QUT Blackboard. The support team need to test the usage of these browsers to ensure their compatibility with QUT Blackboard. At this time we are not able to support the usage of these browsers and would recommend using the previous version until we have established that they are working properly.

Digital Dropbox: Is this tool supported in QUT Blackboard?

  • Please note that although the Digital Dropbox on QUT Blackboard has been made available in some units, the use of this functionality is neither recommended nor supported at this time by the QUT Blackboard support team. This tool has been problematic in the current and previous versions of Blackboard.

  • As this tool is used by academics and students to share drafts of work prior to submission, we would suggest as a substitute an assignment ‘draft’ on your unit site. When setting up the assignment, set the points possible as 0 so it does not expect a value to be added into Gradebook. Also go to Control Panel > Gradebook and click on the items name > Item Information and deselect the tick box for ‘Include item in Gradebook score calculations’.

Errors: What do I do if I get the ‘unavailable’ error in QUT Blackboard?

  • At the start of Semester 2, 2008 QUT Blackboard experienced a high volume of usage. This caused some delays in pages loading and occasionally an error message that said that QUT Blackboard was down.

  • If you receive this message do not refresh your screen as this only refreshes the message. The best course of action is to press the back button on your internet browser; alternatively, close the browser down and start again. The IT Helpdesk have been advised of this situation and will also recommend these actions to users with this issue.

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Previous Editions of QUT Blackboard Bulletin:

  • Edition 12, June/July, 2008
    • QUT Blackboard update
    • Reminder: Learning and Teaching Expo!
    • How does the CMD work in QUT Blackboard?
    • Business Continuity Planning and Back-up processes for QUT Blackboard
    • Support Spotlight: Points to know about Gradebook’s default settings
  • Edition 11, April/May, 2008
    • QUT Blackboard update
    • Getting ready for Semester 2, 2008
    • Support Spotlight: Entering Gradebook data into Curwen
    • Learning and Teaching Expo!
    • Showcase: Clinical Physical Assessment
    • Reminder "Remove" is irreversible
  • Edition 10, March, 2008
    • QUT Blackboard Project Update
    • Faculty of Education Blackboard Showcase
    • Did you know: Minimum Requirements for QUT Blackboard
    • Training: Register for workshops in Staff Connect
    • Support Spotlight: Permanent Announcements
    • Blackboard tools: Gradebook
  • Edition 9, February, 2008
    • QUT Blackboard – Project Update
    • Effective Use of the HTML Editor
    • Did you know: Community sites exist for each course
    • Training: Schedule until the end of March
    • Support Spotlight: Creating Tutor Groups in Gradebook
    • Blackboard tools: Monitoring Student Participation
  • Edition 8, January, 2008
    • QUT Blackboard – Project Update
    • Most Beautiful sites of 2007
    • Training: Available training and requesting customised sessions for Advanced
    • Support Spotlight: Announcement email issues
    • Blackboard tools: My Units expandable list
  • All 2007editions